Hear me out

They sat there and told me they didn't know I was mentally ill. And I stated back in disbelief.
I had a recent break down at work, one I reported because I could no longer handle the situation alone, and my boss told me she didn't know I was sick. An alarm goes off on my phone every day at 8am to alert me to take medication, I talk openly about my mental illness, and I started seeing a therapist at the request of my executive chef, but they didn't know? I think it's more likely that they are willing to turn a blind eye until it blows up.
I had been soliciting help and was told I needed to figure it out on my own. When I can't, it's all the sudden a let's deal with this problem. Sometimes I feel just completely unheard.
Do people only listen after their world's been affected? Why can't we understand what is actually happening before the bomb drops? Is this a privilege problem? I can't answer that. I find myself thankful for laws, apprehensive about the future, and with some broken trust for someone I looked up to.
Anyway, that's all for now. Please listen. You could change everything.